Guides
What we have learned building the software that runs a business.
Most of what breaks in a business is not the software. It is the space between the systems, which no vendor owns and which therefore falls to you. These guides are what we have learned working in that space, written from the problems Australian owners and operators describe in their own words, and each one carries the date we published it.
By subject
- Everything (4)
- The same number, typed twice (1)
- The spreadsheet that became the system (1)
- Automation that tells you when it failed (1)
- The number the owner actually wants (0)
- Priced the same way twice (0)
- What happens to your data (1)
· The spreadsheet that became the system · 6 min read
Spreadsheets break, formulas get deleted, and which version is this?
The four ways a spreadsheet fails once it becomes the system of record, the split between the ones that compute and the ones that join, and how to count both.
The guides describe the work. How an engagement runs →