Guides
What we have learned building the software that runs a business.
Most of what breaks in a business is not the software. It is the space between the systems, which no vendor owns and which therefore falls to you. These guides are what we have learned working in that space, written from the problems Australian owners and operators describe in their own words, and each one carries the date we published it.
By subject
- Everything (4)
- The same number, typed twice (1)
- The spreadsheet that became the system (1)
- Automation that tells you when it failed (1)
- The number the owner actually wants (0)
- Priced the same way twice (0)
- What happens to your data (1)
· The same number, typed twice · 6 min read
The sunk-cost trap
You did the due diligence, bought the advanced feature, and found a basic one missing. Why the answer is usually connecting around the gap, not replacing it.
The guides describe the work. How an engagement runs →